InUversal - Privacy Policy

Effective Date: 2023/11/21

Welcome to InUversal! At InUversal, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, mobile application, or any other services provided by InUversal(collectively referred to as the "Services"). By using our Services, you agree to the terms of this Privacy Policy. If you are using the Service on behalf of another individual, you affirm that you possess the necessary authority from that person to act on their behalf and that said individuals informed about the practices and policies outlined in this Privacy Statement.

  • Information We Collect:
  1. Personal Information: We may collect personal information, such as your name, identity number, email address, age, gender, location, address, credit card details, and other contact details when you register for an account or interact with our Products or Services.
  2. Personal Health Information: We may collect personal health information, such as your medical history and records, test results, DNA analysis, biometric data, treatment and prescription information, health insurance details, behavioural, consumer purchase data and other pertinent health care information.
  3. Financial Information: We may collect financial information only as it pertains to billing and medical insurance details required during the course and scope of your usage of InUversal’s Services.
  4. Usage Information: We collect information about how you use our Services, including your IP address, device information, and browsing history.
  5. Log Data: When you access our website, our servers automatically record information that your browser sends. This may include your device's Internet Protocol (IP) address, browser type and settings, the date and time of your request, and how you interacted with our website.
  6. Cookies: We use cookies and similar technologies to enhance your experience, personalize content, and analyze usage patterns. You can manage cookie preferences through your browser settings.
  7. Device Information: We may also collect information about your device, including thetype of device, its operating system, and mobile network information.
  8. Usage Patterns: We analyze how you use our website and mobile application including the pages you visit, the features you use, and the actions you take. This helps us improve the functionality of our services and enhance your user experience.
  • 2. Collection Methods:
  1. Personal Information: We may collect personal information, such as your name, identity number, email address, age, gender, location, address, credit card details, and other contact details when you register for an account or interact with our Products or Services.
  2. Personal Health Information: We may collect personal health information, such as your medical history and records, test results, DNA analysis, biometric data, treatment and prescription information, health insurance details, behavioural, consumer purchase data and other pertinent health care information.
  3. Financial Information: We may collect financial information only as it pertains to billing and medical insurance details required during the course and scope of your usage of InUversal’s Services.
  4. Usage Information: We collect information about how you use our Services, including your IP address, device information, and browsing history.
  5. Log Data: When you access our website, our servers automatically record information that your browser sends. This may include your device's Internet Protocol (IP) address, browser type and settings, the date and time of your request, and how you interacted with our website.
  6. Cookies: We use cookies and similar technologies to enhance your experience, personalize content, and analyze usage patterns. You can manage cookie preferences through your browser settings.
  7. Device Information: We may also collect information about your device, including the type of device, its operating system, and mobile network information.
  8. Usage Patterns: We analyze how you use our website and mobile application including the pages you visit, the features you use, and the actions you take. This helps us improve the functionality of our services and enhance your user experience.
  • 3. How We Use Your Information:
  1. We use your information to deliver and improve our Services, respond to your inquiries, and provide customer support.
  2. We use your information for marketing purposes to ensure a more tailored experience for you.
  3. We may share your information with third-party healthcare providers, organizations, community stakeholders, and service providers for administration purposes, to maintain the standard of the Services provided, and to enrich and enhance the standard of services delivered to you.
  4. We use your information for billing purposes and where applicable for the processing of insurance claims.
  5. We may use your information to personalize your experience, including presenting tailored content and recommendations.
  6. We analyze user behavior to improve our Services, troubleshoot issues, and optimize performance.
  7. We may use your information to comply with legal, statutory, and regulatory requirements.
  8. We use your information to help prepare personalized Wellcare proposals and plans.
  • 4. Information Sharing:
  1. We may share your information with designated Inuversal employees, affiliates, business partners, services providers, and trusted third-party service providers to us in delivering and improving our Services to you.
  2. The information shared will be used solely for the purpose of providing the agreed-upon wellness services and coordinating your healthcare journey. assist
  3. InUversal may disclose your information to comply with legal obligations or respond to lawful requests from government and regulatory authorities.
  • 5. Your Choices:
  1. You can review, alter, delete, and update your account information by logging into your account settings.
  2. You can opt out of receiving promotional emails by following the instructions in the emails or by adjusting your communication preferences in your account settings.

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2. How We Use Your Information:

a. Providing Services: We use your information to deliver and improve our Services, respond to your inquiries, and provide customer support.

b. Personalization: We may use your information to personalize your experience, including presenting tailored content and recommendations.

c. Analytics: We analyze user behavior to improve our Services, troubleshoot issues, and optimize performance.

2. How We Use Your Information:

a. Providing Services: We use your information to deliver and improve our Services, respond to your inquiries, and provide customer support.

b. Personalization: We may use your information to personalize your experience, including presenting tailored content and recommendations.

c. Analytics: We analyze user behavior to improve our Services, troubleshoot issues, and optimize performance.

3. Information Sharing:

a. Third-Party Service Providers: We may share your information with trusted third-party service providers to assist us in delivering and improving our Services.

b. Legal Compliance: We may disclose your information to comply with legal obligations or respond to lawful requests from government authorities

4. Your Choices:

a. Account Information: You can review and update your account information by logging into your account settings.

b. Marketing Communications: You can opt-out of receiving promotional emails by following the instructions in the emails or by adjusting your communication preferences in your account settings

5. Security:

: We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

6. Children's Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

7. Changes to the Privacy Policy:

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

8. Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at info@inugrp.com.

Thank you for trusting InUversal with your information. We are committed to protecting your privacy and providing you with a secure and enjoyable experience.